SIP Trunks FAQ

What are the initial up front/set up costs for SIP Trunks as well as monthly rental figures?

SIP Trunk Channels including one ddi:
05-30 - £ 2 per channel per month
30 + Bespoke rates

Each channel includes 1 ddi, further ddi’s are available at a cost of £ 1 per month. We present cli within the SIP trunk and our support team can assist you with setting this up.

There is a one off set up charge of £ 25.00 per SIP trunk.

What minimum contractual periods are available?
1 month

What is the minimum number of SIP trunks supplied?
1 trunk / 5 channels

What is the typical installation times for SIP Trunks from date of order?
Our SIP Trunks can now be provisioned instantly online.

Number porting – do you offer this service and what is required from the user in order to make it happen?
Yes, from BT single line, ISDN2, ISDN30, DDIs, Featureline and most VoIP providers. We require a signed port authority.

What is your stance on broadband? Do Orbtalk have a preferred supplier and do you supply the DSL (or whatever circuit) yourselves?
We prefer to supply the circuit to peer with our servers but it is not compulsory.

How can resellers differentiate between suppliers in this space, what are your USP’s?
Speed of provisioning, technical assistance for setup, numbering services including porting, call quality, failover facilities, referral commissions.

What facilities are available for resellers to provision services for their customers?
Resellers can provision customers via their own branded Orbtalk portal.

Are any special premium rate or non geographical services provided?
We can provide UK and International geographic and non-geographic solutions.

What else do resellers need to know?
The Orbtalk platform provides carrier grade services with class leading telephony functionality providing the ability to move now into this rapidly expanding market and offer new and existing customers future proofed IP services. 2 key factors that we can address are: Resiliency and Quality of Service - Orbtalk specialise in providing Call Centres with SIP trunking and routing solutions. Key to this type of business is full resiliency. We are able to provide failover routing on SIP trunk services and can also provide connectivity that peers with our services. In addition we can provide UK and International numbering, IVR and Queueing solutions. Orbtalk SIP trunks can deliver both Voice and Video.

What PBX systems are the SIP trunks tried, tested and approved on?
We have customers using our SIP trunks on a very wide range of systems including the below tested devices:

3CX - IP Authentication and SIP Registrar
3Com VCX / MBX- SIP Registrar only
Aastra Intelligate - IP Authentication only
AddPac AP Range - SIP Registrar only
Alcatel Omni PCX Office - SIP Registrar only
Alcatel Omni PCX Enterprise - IP Authentication only
AltiGen Max 1000/1000R/2000 - SIP Registrar only
Asterisk / Asterisk based - IP Authentication and SIP Registrar
Audiocodes Mediant 1000 - SIP Registrar only
Avaya IP Office - IP Authentication and SIP Registrar
Avaya SES - SIP Registrar only
Avaya Communication Manager - SIP Registrar only
Avaya Quick Edition - SIP Registrar only
Axtan IP Call Box BranchPlus - IP Authentication and SIP Registrar
Axtan IP Call Box Central - IP Authentication and SIP Registrar
AYC IPBX - IP Authentication only
Brekeke OnDo SIP Server - IP Authentication only
Camrivox Flexor 151 - SIP Registrar only
Cisco Call Manager Express - SIP Registrar only
Cisco Call Manager - IP Authentication and SIP Registrar
Draytek Vigor IPPBX - IP Authentication and SIP Registrar
Icon Xcelerator - SIP Registrar only
Epygi Quadro - SIP Registrar only
Ingate Siperator - IP Authentication and SIP Registrar
IP Cortex - IP Authentication and SIP Registrar
Interactive Intelligence - IP Authentication and SIP Registrar
LG IPLDK - IP Authentication and SIP Registrar
Linksys SPA2100 - SIP Registrar only
Linksys SPA9000 - SIP Registrar only
Mitel 3300 - IP Authentication and SIP Registrar
Mitel 5000 - IP Authentication and SIP Registrar
NEC XN120 - IP Authentication and SIP Registrar
NEC Aspire - IP Authentication and SIP Registrar
NEC SV8100 - IP Authentication and SIP Registrar
Nortel - IP Authentication and SIP Registrar
Panasonic KXTDA - SIP Registrar only
Panasonic KXTDE - IP Authentication and SIP Registrar
Panasonic NCP - IP Authentication and SIP Registrar
Patten SN Range - SIP Registrar only
Patten IC Range - SIP Registrar only
Quadro - IP Authentication and SIP Registrar
Quintum Tenor DX - IP Authentication and SIP Registrar
Samsung OfficeServ 7000 Range - IP Authentication only
Shortel - IP Authentication and SIP Registrar
Siemens HiPath 3000 - SIP Registrar only
Splicecom Maximiser - IP Authentication and SIP Registrar
Swyx - IP Authentication only
Tadiran - SIP Registrar only
Talkswitch - SIP Registrar only
Tandberg Video Conferencing Server - IP Authentication only
Telrad - IP Authentication and SIP Registrar
Toshiba Strata - SIP Registrar only
Trixbox - SIP Registrar only
Vegastream Vega 400 - IP Authentication and SIP Registrar
Vegastream Vega 50 - IP Authentication and SIP Registrar
Vegastream Europa - IP Authentication and SIP Registrar
Zultys MX Range - IP Authentication only