The Direct Debit Guarantee:
This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by own Bank or Building Society.
If the amounts to be paid or the payment dates change, Orbtalk Ltd will notify you 10 days in advance of your account being debited with the first payment or as otherwise agreed.
If an error is made by Orbtalk Ltd or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.
You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us at:
Orbtalk Accounts, Unit 4, Hove Technology Park, Hove, BN3 7ES.