Lite User FAQ

How long will my account take to setup?
Once you have completed the order process your account will be set up instantly.

What softphone would you recommend?
We would recommend Xlite this has been fully tested with our service but almost all softphones will work with Orbtalk.

Do you offer Voicemail on a Lite User account?
We offer voicemail on all UK numbers.

Can you setup call forwarding on a Lite User account?
We can offer call forwarding on all UK numbers.

How are the calls billed?
Calls on the Lite user account are billed per minute.

What is the minimum contract length?
All of our Orbtalk Portal accounts are on a Monthly contract.

What level of support is offered on a Lite user account?
For our Lite user accounts we offer support via our ticketing system.

How can I monitor what I am spending on my account?
Via the orbtal portal you can check all of your call records and set balance alerts.